Return & Refund Policy
At Anum Malik, customer satisfaction is our priority. While we do not offer refunds, we do provide a flexible exchange policy to ensure a smooth shopping experience. Please review our order and cancellation policies below:
Exchange Policy
- We offer exchanges within 7 days of delivery to accommodate any size-related concerns.
- Exchange is only allowed if the size is incorrect and not for any other reason.
- The product must be unused, undamaged, and returned in its original condition with all original packaging, tags, and labels intact.
- Customers must initiate the exchange process by contacting our customer support team within the 7-day window.
- Once we receive the returned item, the exchange request will be processed within 7 days.
- Exchange is subject to stock availability. If the required size is not available, customers may choose an alternative size or product of equal value.
How to Request an Exchange
- Contact our customer support team with your order details and size issue.
- Ensure the item is properly packed and in its original condition before returning.
- Once we receive the item, we will inspect it to confirm eligibility for exchange.
- The new item will be shipped within 7 days, subject to stock availability.
For any further assistance, feel free to reach out to our customer support team.